2 sources
Google Refunds Customer After Lord of the Rings Movies Vanish from Digital Library
Google agreed to refund a customer after their purchased Lord of the Rings Extended Edition Trilogy disappeared from their Google Movies library.
Key points
- The customer purchased the trilogy through Google Movies in 2022.
- The movies vanished from the customer's digital library without explanation.
- Google initially told the customer the trilogy was no longer available in its catalog.
- Google later apologized and issued a refund to the customer.